Medical Billing Questions & Answers

Questions

1. Question – How can I work with Medicare, Medicaid and Commercial Insurance carriers to improve cash flow momentum?
2. Question – How can I be sure we are capitalizing on all services and revenue veins to build cash flow momentum?
3. Question – How can I reduce overhead without breaking cash flow?
4. Question – How do I convert to our new billing system and keep revenue streams from the old system coming in?
5. Question – What are your fees?
6. Question – What does it mean to “maintain good will to the community”?

Answers

1. Question – How can I work with Medicare, Medicaid and Commercial Insurance carriers to improve cash flow momentum?

   Answer – Our clients utilize MAS’ Third Party Follow-Up services as a valuable tool to increase cash flow without hiring additional staff. MAS is proud to employ an experienced staff in various aspects of healthcare receivables. In addition, our easy-to-read monthly report package helps your facility track trends, which can then be used to identify areas which need improvement within your facility. When a hospital streamlines its front end there are fewer denials and cash flow momentum is built.

2. Question – How can I be sure we are capitalizing on all services and revenue veins to build cash flow momentum?

   Answer – MAS clients have taken advantage of our expertise in specialty billing areas, such as Workers’ Compensation and No-Fault (Motor Vehicle Accident) claims. We are all aware that it has become increasingly difficult to collect upon insurance claims. Many insurers use state insurance regulations and much legal maneuvering to their advantage so they can renege on paying claims. These cases are least likely to be successfully collected by your hospital staff due to the sheer volume of accounts. MAS’ own “in-house counsel” and time-proven processes use these regulations to the advantage of the hospital. We are motivated to collect upon these claims; after all, if you don’t get paid then we don’t get paid. Our efforts and knowledge of the inner workings of various carriers creates an untapped and reliable revenue steam for your facility.

3. Question – How can I reduce overhead without breaking cash flow?

   Answer – By using the MAS Cash Flow Improvement Programs, your hospital can reduce staff without a break in cash flow. Our proven methods enable us to deliver excellent service and optimum results with minimal client involvement. Our collectors will follow each claim through to its completion, including any self-pay responsibility.

4. Question – How do I convert to our new billing system and keep revenue streams from the old system coming in?

   Answer – Medical Account Solutions Trial Balance Cash Flow Improvement Programs helps your hospital maintain revenue streams from your aged receivables. This allows your staff to concentrate on mastering your current receivables system while MAS preserves cash flow with the old receivables.

5. Question – What are your fees?

   Answer – Most of Medical Account Solutions’ fees are based on contingency; our income is based on outcome. This is our incentive to collect upon as many accounts as possible. Our knowledgeable staff is dedicated and committed to increasing your cash flow while lowering your open receivables.

6. Question – What does it mean to “maintain good will to the community”?

   Answer – Our employees are trained to take a patient-friendly approach; this means we are always respectful to the rights and privacy of every patient. This caring attitude often results in patients becoming allies in getting claims paid.

   MAS is also proud to support many of our client’s fundraising and community events.